1. Who we are
This website is operated by [LEGAL ENTITY NAME] ("LFC Ventures", "we", "us"), a business registered in India with its principal place of business at [FULL ADDRESS].
We are the data controller for the personal data described in this policy — meaning we decide what is collected and why. For questions about this policy or about your data, contact [EMAIL].
2. What we collect
Information you give us
When you complete an enquiry form, book a call, buy a service or email us, we collect what you provide. That typically includes:
- Your name
- Email address and phone or WhatsApp number
- Business name and website or landing page URL
- What you're looking for, your market, and your approximate advertising budget
- Anything else you choose to write in a message field
Information collected automatically
When you visit this website, some data is collected by default:
- IP address and approximate location (usually city-level)
- Browser type, device type and operating system
- Pages you visited, time spent, and how you arrived here
- Interaction data such as clicks and scroll depth, where session analytics tools are active
Information from clients during a project
If you become a client, we may be given access to your advertising accounts, analytics, hosting or CRM in order to do the work. We treat anything we see in those systems as confidential, we access only what the project requires, and we return or lose access at the end of the engagement.
We don't collect payment card details — those go directly to [PAYMENT PROVIDER] and never reach our systems. We don't collect sensitive personal data such as health, biometric, religious or political information, and we ask that you don't send it to us.
3. Why we collect it
| Purpose | What this means in practice |
|---|---|
| Responding to enquiries | Replying to you, scheduling a call, understanding whether we're a fit |
| Delivering services | Building pages, running campaigns, deploying agents, invoicing |
| Improving the website | Understanding which pages work and which lose people |
| Marketing | Sending updates — only where you've asked to receive them |
| Legal and accounting | Meeting tax, record-keeping and other statutory obligations |
We do not sell your personal data, and we don't share it with third parties for their own marketing. Filling in an enquiry form does not subscribe you to anything.
4. Our legal basis
Where data protection law requires us to have a lawful basis for processing — most relevantly under the GDPR for visitors in Germany and the wider EU — we rely on the following:
- Consent — for non-essential cookies, analytics and marketing emails. You can withdraw consent at any time.
- Contract — where processing is necessary to deliver work you've engaged us for.
- Legitimate interests — for responding to enquiries, securing the site and understanding aggregate usage, where those interests don't override your rights.
- Legal obligation — where we're required to retain records, for example for tax.
5. Cookies and tracking
Cookies are small files stored on your device. This site uses:
- Essential cookies — required for the site to function. These can't be switched off.
- Analytics cookies — set by [ANALYTICS TOOLS] to tell us how the site is used.
- Advertising cookies — used to measure ad performance and, where relevant, show you ads for our services on other platforms.
You can refuse non-essential cookies through the consent banner, and you can clear or block cookies in your browser settings at any time. Blocking essential cookies may stop parts of the site working.
6. Who we share it with
We share data only with service providers who help us operate, and only what they need. Current categories:
| Category | Purpose |
|---|---|
| Website hosting | Serving this website |
| Analytics | [ANALYTICS TOOLS] — understanding site usage |
| Advertising platforms | Measuring campaign performance |
| Payments | [PAYMENT PROVIDER] — processing transactions |
| Email and scheduling | [EMAIL PLATFORM], [BOOKING TOOL] — replying and booking calls |
| Professional advisers | Accountants and lawyers, where necessary |
We may also disclose data where we're legally required to, or to protect our rights, property or safety. If our business is ever sold or restructured, data may transfer as part of that — and this policy would continue to apply.
7. International transfers
We work with clients in India, Australia, Germany and elsewhere, and some of our service providers store data outside your country. Where data leaves the EEA, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision. You can ask us for details of the safeguards applying to any specific transfer.
8. How long we keep it
- Enquiries that don't become projects — up to 24 months, then deleted
- Client records — for the engagement and as long as statutory record-keeping requires
- Financial records — as required by Indian tax law
- Analytics data — per the retention settings of the tools listed above
- Marketing subscribers — until you unsubscribe
You can ask us to delete your data earlier, and we will unless we're legally required to keep it.
9. Your rights
Your rights depend on where you are. In every case, email [EMAIL] and we'll respond within 30 days. We won't charge you, and we won't treat you differently for asking.
India — DPDP Act 2023
You have the right to access a summary of your personal data and how it's processed, to have inaccurate data corrected or completed, to have data erased where it's no longer needed, to nominate someone to exercise these rights on your behalf, and to raise a grievance with us before escalating to the Data Protection Board of India.
Germany and the EU — GDPR
You have the right to access your data, to have it corrected or erased, to restrict or object to processing, to data portability, and to withdraw consent at any time without affecting processing already carried out. You also have the right to lodge a complaint with your local supervisory authority — in Germany, the data protection authority of your federal state.
Australia — Privacy Act and APPs
You have the right to access the personal information we hold about you and to request correction. If you believe we've mishandled your information, you can complain to us first and then to the Office of the Australian Information Commissioner if you're not satisfied with our response.
10. Security
We use reasonable technical and organisational measures to protect your data: encrypted connections across the site, access limited to people who need it, and reputable providers for hosting, payments and email. No system is perfectly secure, and we can't guarantee absolute security — but if a breach occurs that's likely to affect your rights, we'll notify you and the relevant authority as the law requires.
11. Children
Our services are for businesses, and this website isn't directed at children. We don't knowingly collect data from anyone under 18. If you believe a child has provided us with personal data, contact us and we'll delete it.
12. Changes to this policy
We may update this policy as our services, tools or legal obligations change. The date at the top always reflects the current version. Where changes are significant, we'll make that clear on this page rather than quietly editing it.
13. Contact and complaints
For any question about this policy, or to exercise any of the rights in section 9, contact us. If you're not satisfied with our response, you can escalate to the relevant authority named in section 9 for your region.